blue mountains & sydney · australia-wide · customer testimonial video production

testimonial videos. fixed price. anywhere in australia.

Your customers are already selling for you — we film them doing it. A testimonial video costs $6,450 for one customer, or $8,500 for up to three. Travel included, no GST, every deliverable named below. Filmed in person, on location, by the team behind American Candy on SBS.

and we mean anywhere. Travel's in the price for capitals and regional centres. If it needs a boat or a charter, we'll quote that bit up front.
we take a limited number of shoots each month · first cut in 8 days, final files in 14
Testimonial video interview setup on location: a customer seated in a lit interview chair with a cinema camera, monitor and softbox, Hey Action Productions
01pick your size

two testimonial video packages

Both are filmed in person, on your site or your customer's, on cinema cameras with a lit interview setup and broadcast audio. Choose based on how many people you have worth putting on camera.

Three customers, three individual films and a woven hero, from one shoot day. Every price on this page is what you pay — no GST, nothing added on top.

02scale it up

add what you need

The packages cover most jobs as they stand. If yours is bigger, here are the numbers — the same ones you'd get on a quote, published so you can do the maths yourself.

more from the same shoot
extra social cutdown
Additional vertical cut, captioned, from footage already shot
$250
0
written customer story
A one-page written version of the interview, for your site or a sales deck
$400
0
b-roll package
A half hour of your premises, product or team, cut as standalone footage you keep
$450
0
additional revision round
Beyond the two included — most jobs never need this
$300
0
a bigger job
extra customer, same shoot day
Another interview and a 60 second film, if we can get them in on the same day
$950
0
additional shoot day
For multiple sites, or customers who can't be in one place
$2,200
0
03what happens

how it runs

Two weeks from shoot to final files, and only two hours of that is your customer's time.

  1. a call, before anything is bookedWho your customer is, what they've already said to you, and what the film needs to do. This is where the questions get built — a good testimonial is won here, not in the edit.
  2. the shootHalf a day on your site or theirs. A lit setup, two channels of audio, and an interview that runs long enough to find the real answer.
  3. first cut in eight daysYou see the hero film first. Socials and the carousel follow once the hero is locked, so you're never reviewing four versions of the same note.
  4. final files in fourteen daysTwo rounds of revisions, consolidated notes and one reply from your side each round, back to us within two business days — that's how the fortnight holds. Final files in every ratio you need, yours outright, no licence period.
Cinema camera on a tripod under a rain umbrella at a construction site, filming a customer testimonial on location
Lit interview setup with softboxes and cinema cameras behind the bar of a small venue, ready for an on-location testimonial shoot
Lit interview setup with softbox and cinema camera inside a bowling alley for an on-location testimonial shoot
04no surprises

the honest fine print

included, not extra

  • travel to every capital city and regional centre in Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin and everywhere in between. Flights, vehicle, accommodation, the lot
  • all lighting, camera and audio kit
  • all music licensing, including paid stock and commercial tracks
  • captions and a full interview transcript
  • public liability cover — Certificate of Currency supplied on request, for sites that need one
  • your brand fonts and colours in the graphics
  • full ownership of the finished films, in perpetuity

quoted separately

  • fly-in and island locations — anywhere needing a boat or a charter. Still happy to go, we'll just quote that part before you book
  • studio hire, actors, scripted voiceover
  • anything beyond a testimonial — brand films, documentary and campaign work are quoted on their own terms
05before you ask

frequently asked questions

How much does a testimonial video cost?

$6,450 for a single customer, or $8,500 for up to three customers filmed in one day. Both include travel to any capital city or regional centre, all kit, music licensing, social cutdowns, a graphics carousel and a transcript. No GST is added.

Is travel really included anywhere in Australia?

Yes — every capital city and regional centre, including flights, vehicle and accommodation. If your customer is somewhere that needs a boat or a charter, we'll quote that part before you book, so there's never a surprise.

How long does it take?

First cut within eight days of the shoot, final files within fourteen. The fortnight holds as long as notes come back within two business days each round.

How much of our customer's time does it take?

Around two hours on the day, plus a short call beforehand so they know what to expect. There's nothing for them to prepare — the questions are our job.

What do we actually have to do?

Introduce us to your customer, take one call to shape the questions, and review two cuts. That's the whole list.

Do you offer remote or self-shot testimonials?

No. Every testimonial is filmed in person, on location, on cinema cameras with a lit setup and broadcast audio. Travel is in the price precisely so distance never becomes the reason to compromise on that.

Do we own the finished videos?

Outright, in perpetuity, in every ratio you need. No licence period, no usage fees, nothing that expires.

Where are you based?

The Blue Mountains, NSW. Sydney is home turf, and the packages cover the rest of Australia with travel included.

let's make something real.

Build your package above and send it through, or book a call if you'd rather talk it out first.

book a call → see our work → all services →
your package
$6,450one voice
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