privacy policy
last updated: January 2026
who we are
Hey Action Productions is a documentary and commercial video production company based in the Blue Mountains, NSW, Australia. We operate the website heyactionproductions.com. Our contact email is hey@heyactionproductions.com.
what information we collect
We collect only the information you voluntarily provide to us, including:
- Your name and email address when you contact us via our contact form or email
- Any other information you choose to include in your enquiry
We do not collect payment information directly. Any payment processing is handled by third-party providers with their own privacy policies.
how we use your information
We use the information you provide solely to:
- Respond to your enquiry or request
- Communicate with you about a project or engagement
- Send information you have explicitly requested
We do not sell, rent or share your personal information with third parties for marketing purposes.
cookies and tracking
Our website may use basic analytics (such as aggregated, anonymised traffic data) to understand how visitors use our site. We do not use invasive tracking technologies or advertising cookies. If you have a browser set to reject cookies, this will not affect your ability to use our site.
third-party services
Our site may link to or embed content from third-party services (such as Vimeo for video content, or Calendly for booking). These services operate under their own privacy policies, which we encourage you to review.
data retention
We retain your contact information only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your information at any time by emailing us at hey@heyactionproductions.com.
your rights
Under Australian privacy law and, where applicable, the GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent to processing where applicable
To exercise any of these rights, contact us at hey@heyactionproductions.com.
changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following changes constitutes acceptance of the revised policy.
contact
Questions about this policy? Email us at hey@heyactionproductions.com.